F.A.QS
F.A.QS ,Chemitz is a worldwide leader since 2010 in the distribution of Research Chemicals as well as an international research chemicals manufacturing company. We work along side a highly professional laboratory mainly creating custom synthesis, research, and pharmaceutical chemicals.
At this time, we have warehouses in Hong Kong, China, Ukraine and EU from where all products are dispatched. Our highly developed distribution network guarantees that all products you receive will be on time and will be sent to the most convenient locations for pickup,and delivery to your scheduled destination,we are expeditious and reliable . Customers satisfaction is our ultimate goal, and we are to serve our customers , make a wise decision by making all your order from Chemitz you are guaranteed of prompt supply of all your orders to your given address .We also provide various shipping services that deliver products to our clients in various markets and in many different locations around the globe.All products found on this website are sold for the sole purpose of research and education. None of our products is sold for human or animal consumption or for any type of illegal usage.
HOW LONG DOES IT TAKE TO RECEIVE MY PARCEL?
Your parcel takes 1-7 days to arrive to you because it depend the shipping methods your want. we use normal shipping which is 7-14 days delivery, express delivery delivery which is 2-3 days delivery and we have express overnight delivery which is within 24 hours delivery.
Once your order is shipped you receive a confirmation from the delivery company and the tracking number for you to track and locate your parcel at any time before it arrives to you.
DOES YOUR SHOP ACCEPT RETURNS?
When you receive your package, be sure to check the items to make sure they are working. We will provide a refund for or replace defective items. Please return the items in their original packaging within 14 days. Items returned without original packaging will NOT be refunded.
In your return package please include:
The original packing slip
A note telling us what the problem was
A note stating whether you would like a refund or a replacement of the defective item.
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.
Please allow up to 3 weeks to receive your replacement or refund. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you will be happy with our services.
WILL MY ORDER ARRIVE WELL PACKAGED?
Yes! Your package will be very well packaged and will be sent with all the necessary care
DOES YOUR SHOP SHIP INTERNATIONALLY?
Yes we ship international. You can order from anywhere in the world and have our products arrive right to you. Cost is applied during the checkout process of your order.
CAN I CHANGE MY ORDER ONCE IT’S BEEN PLACED?
It is possible to change an order that has not yet shipped (note that orders generally ship within 18 hours after confirmation of your payment). If you would like to change your order, please Email us as soon as possible. We will do our best to accommodate you.
HOW CAN I PAY FOR MY ORDER?
We accept payment through bank transfer, Western union,Moneygram, Bitcoin .
